Satisfaction Survey for the First Half of 2025 - Ms Lora Zhao

Dear all:
We sincerely invite you to participate in the job satisfaction survey for Ms Lora Zhao's work in the first half of the year. Your feedback is valuable- it will inform the individual's satisfaction-performance metrics and guide their future improvement. Please kindly fill out the attached questionnaire objectively based on your actual work experience and provide your feedback by 21 August by 2025.
You may answer anonymously or leave your name if you'd like us to follow up on any suggestions. If you choose to share your name, we will ensure your suggestions are passed on to the relevant departments.
Thank you sincerely for your time and consideration.

I. Basic Information (For Statistical Purposes Only)

1.

Your Department？

2.  Frequency of your daily work interactions with Ms Lora Zhao？
3.

Do you choose to remain anonymous?

II. Professionalism
Scoring Range: 0-10 points(0 = Completely Dissatisfied, 10 = Fully Satisfied)
10 points: Fully satisfied； 8-9 points: Satisfied； 6-7 points: Moderately satisfied；4-5 points: Somewhat dissatisfied； 0-3 points: Completely Dissatisfied
If you choose to indicate you are unfamiliar with this item, it will not be scored.
4. How satisfied were you with Lora Zhao's response time on your recent spare-parts request?
5. Once your spare-parts requirement was confirmed, did the items Lora Zhao provided fully match what you actually needed?
6. Satisfaction with resolution efficiencyfor exceptions (e.g., stockouts, model mismatches, logistics delays)?
7. Did Lora Zhao's spare-parts delivery speed meet your expectations?
8. When working with Lora Zhao, did she proactively communicate and readily adapt to your workflow?
III. Individuals overall evaluations and suggestions
9. Overall satisfaction with Lora Zhao 's service quality?
10. In your view, what aspects of the Lora Zhao's work most need improvement? (Please share a brief, written suggestion.)
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