寶潔公司抖音平臺(tái)產(chǎn)品推廣與品牌年輕化策略調(diào)查

1. What is your age group? 您的年齡段是？【Single Choice 單選】

A.18 years old and under 18歲及以下B. 19-25 years old 19-25歲C. 26-35 years old 26-35歲D. 36-45 years old 36-45歲E. 46 years old and above 46歲及以上

2.

Have you ever purchasd any products from P&G(such as Pantene, Tide, Pampers, Head &Shoulder, Olay, etc)?您是否購(gòu)買(mǎi)過(guò)寶潔旗下產(chǎn)品（如潘婷，汰漬，護(hù)舒寶，海飛絲，Olay等)？

A.Never purchased 從未購(gòu)買(mǎi)過(guò)B. Occasionally purchased (1-3 times per year) 偶爾購(gòu)買(mǎi)（1-3次/年）C.Frequently purchased (4-10 times per year) 經(jīng)常購(gòu)買(mǎi)（4-10次/年）D. Frequently purchased (more than 10 times per year) 頻繁購(gòu)買(mǎi)（10次以上/年）

3. What are the main channels through which you purchase Procter & Gamble products? 【Multiple Chioce】您購(gòu)買(mǎi)寶潔產(chǎn)品的主要渠道有哪些？【多選】

A. Online platforms such as Douyin (including Douyin Mall and brand live-streaming rooms) 線上的抖音（含抖音商城、品牌直播間）B. Online instant retail platforms like Meituan and Ele.me 線上的美團(tuán)，餓了么等即時(shí)零售平臺(tái)C. Online comprehensive e-commerce platforms such as Taobao and Tmall 線上的淘寶，天貓等綜合電商平臺(tái)D. Offline supermarkets and shopping malls線下的超市和商場(chǎng)

4. Have you followed any fast-moving consumer goods brand accounts on Douyin (such as those under P&G and Unilever)? 【Single Choice】您是否關(guān)注過(guò)抖音上的快消品品牌賬號(hào)（如寶潔、聯(lián)合利華旗下品牌賬號(hào)）？【單選】

A. Followed multiple accounts 關(guān)注過(guò)多個(gè)B. Followed 1-2 accounts 關(guān)注過(guò)1-2個(gè)C. Never followed 從未關(guān)注

5. Compared with competitors such as Unilever and L'Oréal, how do you perceive P&G's brand peomotion frequency on Douyin? 【Single Choice】相較于聯(lián)合利華、歐萊雅等競(jìng)品，您認(rèn)為寶潔在抖音平臺(tái)的品牌推廣頻次如何？【單選】

A. Far higher than competitors 遠(yuǎn)高于競(jìng)品B. Slightly higher than competitors 略高于競(jìng)品C. On par with competitors 與競(jìng)品持平D. Lower than competitors 低于競(jìng)品

6. Have you ever come across content related to P&G's affiliated brands on Douyin (such as plot short videos, live streams, etc.)? 【Single Choice】您在抖音上是否刷到過(guò)寶潔旗下品牌的相關(guān)內(nèi)容（如劇情短視頻、直播等）？【單選】

A. Often come across 經(jīng)常刷到B. Occasionally come across 偶爾刷到C. Never come across 從未刷到

7. Have you ever made a purchase due to P&G-related content on Douyin?【Single Choice 】您是否因抖音平臺(tái)的寶潔相關(guān)內(nèi)容產(chǎn)生過(guò)購(gòu)買(mǎi)行為？【單選】

A. Made multiple purchases 多次購(gòu)買(mǎi)B. Made 1-2 purchases 有過(guò)1-2次購(gòu)買(mǎi)C. Had the intention to purchase but did not take action 產(chǎn)生過(guò)購(gòu)買(mǎi)意愿但未行動(dòng)D. No intention to purchase 無(wú)購(gòu)買(mǎi)意愿

8. Which of the following forms of P&G's Douyin content have left a deep impression on you?【Multiple Choice】您對(duì)寶潔抖音內(nèi)容的以下哪些形式印象較深？【多選】

A. Plot short videos highlighting product efficacy 產(chǎn)品功效類(lèi)劇情短視頻B. Grass-planting videos in cooperation with celebrities/KOLs 明星/達(dá)人合作種草視頻C. Brand self-broadcasts or live streams with top streamers 品牌自播或頭部主播帶貨直播D. Topic challenges (e.g. #MyHairShines) 話(huà)題挑戰(zhàn)賽（如#我的頭發(fā)會(huì)發(fā)光）E. Brand cross-border co-branding promotional content 品牌跨界聯(lián)名宣傳內(nèi)容F. Others (Please specify 請(qǐng)注明)

9. In your opinion, how would you describe the overall style of the Procter & Gamble brand?【Single Choice】在您的印象中，寶潔品牌的整體風(fēng)格更偏向于以下哪種定位？【單選】

A.Clearly youthful鮮明年輕化B.Balancing multiple elements (maintaining classic appeal while incorporating youthful elements)兼顧多元（既保留經(jīng)典感，又具備年輕化元素）C.Traditional (suitable for the middle-aged and elderly)偏傳統(tǒng)（適合中老年群體）D.No clear impression無(wú)明確印象

10. For P&G's internet-famous single products (e.g. Whisper Liquid Sanitary Pads) or co-branded products on Douyin, which of the following best describes your behavior when combined with short-term promotions (e.g. 618, Double 11 Douyin special sessions)?【Single Choice 】針對(duì)寶潔在抖音平臺(tái)的網(wǎng)紅單品（如護(hù)舒寶液體衛(wèi)生巾）或聯(lián)名產(chǎn)品，結(jié)合618、雙11抖音專(zhuān)場(chǎng)等短期促銷(xiāo)活動(dòng)，以下哪項(xiàng)最符合你的行為？【單選】

A. Will purchase the product regardless of promotion status無(wú)論是否有促銷(xiāo)都會(huì)購(gòu)買(mǎi)B. Will purchase the product only when there is a promotion僅在有促銷(xiāo)活動(dòng)時(shí)才會(huì)購(gòu)買(mǎi)C. Will not purchase the product, only use it as a reference不會(huì)購(gòu)買(mǎi)，僅作為參考D. Will not purchase the product and have no interest in it不會(huì)購(gòu)買(mǎi)，且對(duì)其毫無(wú)興趣

11. What are the reasons for your purchase of P&G products? 【Multiple Choice】您購(gòu)買(mǎi)寶潔產(chǎn)品的原因包括哪些？【多選】

A. Outstanding product efficacy that meets practical usage needs 產(chǎn)品功效突出，滿(mǎn)足實(shí)際使用需求B. Interesting promotional content on Douyin that stimulates purchase desire 抖音平臺(tái)的推廣內(nèi)容有趣，激發(fā)購(gòu)買(mǎi)欲C. Lucrative promotional activities that reduce purchase costs 促銷(xiāo)活動(dòng)劃算，降低購(gòu)買(mǎi)成本D. Brand image that fits the younger-oriented positioning and boosts favorability 品牌形象貼合年輕化定位，好感度高E. Strong social attributes of internet-famous single products and co-branded items 網(wǎng)紅單品、聯(lián)名款的社交屬性強(qiáng)F. Recommendations from relatives and friends driven by word-of-mouth 身邊親友推薦，口碑帶動(dòng)G. Others explaination 其他請(qǐng)注明

12.

What do you think of the overall effect of P&G's marketing activities on Douyin? 【Single Choice】您認(rèn)為當(dāng)前寶潔在抖音平臺(tái)開(kāi)展?fàn)I銷(xiāo)活動(dòng)的整體效果如何？【單選】

A. Effectively drive purchases: stimulate consumer desire quickly through short-video seeding, live-stream promotions, etc.能有效帶動(dòng)購(gòu)買(mǎi)：通過(guò)短視頻種草、直播間促銷(xiāo)等，快速激發(fā)消費(fèi)欲望B. Enhance brand awareness: expand the brand's audience coverage with the exposure from Douyin's traffic可能提升品牌知名度：借助抖音流量曝光，擴(kuò)大品牌受眾覆蓋C. Homogenization: marketing forms and content styles tend to be similar (such as challenges, influencer duets), making it difficult to form a unique brand memory point同質(zhì)化嚴(yán)重：營(yíng)銷(xiāo)形式和內(nèi)容風(fēng)格趨同（如挑戰(zhàn)賽、達(dá)人合拍），難以形成品牌獨(dú)特記憶點(diǎn)D. Easy to arouse resentment: excessive pop-up ads, repetitive brainwashing content, and forced product placement by influencers trigger users' resistance容易引起反感：過(guò)度彈窗廣告、重復(fù)洗腦內(nèi)容、達(dá)人硬廣植入，引發(fā)用戶(hù)抵觸情緒E. Other explanations其他請(qǐng)說(shuō)明

13. What new marketing forms do you hope P&G will add on Douyin to enhance competitiveness?【Multiple Choice】您希望寶潔在抖音平臺(tái)新增哪些營(yíng)銷(xiāo)在抖音平臺(tái)新增哪些營(yíng)銷(xiāo)形式以增強(qiáng)競(jìng)爭(zhēng)力？【多選】

A. Add immersive interactive content (e.g. virtual trial 虛擬試用) 增加沉浸式互動(dòng)內(nèi)容（如虛擬試用）B. Expand co-branding with more niche circle IPs 拓展更多小眾圈層IP聯(lián)名C. Launch customized product content for users 推出用戶(hù)定制化產(chǎn)品內(nèi)容D. Strengthen in-depth cooperation with KOLs 加強(qiáng)與達(dá)人的深度合作E. Others (Please specify) 其他(請(qǐng)注明)

14. Overall, what is your satisfaction with P&G's product promotion and brand youthfulness strategy on Douyin? 【Single Choice】綜合來(lái)看，您對(duì)寶潔抖音平臺(tái)產(chǎn)品推廣與品牌年輕化策略的整體滿(mǎn)意度是？【單選】

A. Very satisfied 非常滿(mǎn)意B. Satisfied 滿(mǎn)意C. Average 一般D. Dissatisfied 不滿(mǎn)意E. Very dissatisfied 非常不滿(mǎn)意

15. If you were asked to give a suggestion to make Procter & Gamble's TikTok account more appealing to young people, what would you most like to share? 如果讓你給寶潔的抖音賬號(hào)提一個(gè)讓品牌更貼近年輕人的建議，你最想分享的是什么？

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