客戶(hù)滿(mǎn)意度調(diào)查2026

1. 您近期從VAG訂購(gòu)了下列哪些產(chǎn)品？
Which of the following products have you recently ordered from VAG?

2. 下列哪個(gè)選項(xiàng)最能描述您的公司?
Which of the following options best describes your company?
3. 下列哪項(xiàng)最能描述您在貴單位的職責(zé)或角色？
Which of the following best describes your title or role in your organization
4. 根據(jù)您對(duì)VAG的印象，您在多大程度上會(huì)將VAG推薦給您的同事？
Based on your impression of VAG, to what extent would you recommend VAG to your colleagues?
5. 您這樣評(píng)價(jià)的主要原因是什么？請(qǐng)盡可能詳細(xì)說(shuō)明，并恰當(dāng)指出具體針對(duì)的產(chǎn)品。
What are the main reasons for your evaluation? Please explain as detailed as possible, and appropriately point out the specific products concerned.
6. 請(qǐng)為您與VAG商務(wù)合作的經(jīng)歷評(píng)分。
Please rate your experience of business cooperation with VAG.
7. 現(xiàn)在考慮您對(duì)VAG的綜合滿(mǎn)意度和感受，您會(huì)對(duì)下列各項(xiàng)的表現(xiàn)作出怎么樣的評(píng)價(jià)?
Please rate the following aspects based on your overall satisfaction and impressions of VAG.
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安全、準(zhǔn)確出貨 Safety and accurate delivery
有競(jìng)爭(zhēng)力的價(jià)格 Competitive pricing
產(chǎn)品的供應(yīng)能力 Product supply capability
標(biāo)準(zhǔn)產(chǎn)品從訂貨到交貨的時(shí)間 Standard product delivery time from order to delivery
準(zhǔn)時(shí)交貨 On-time delivery
整體價(jià)值 Overall value
產(chǎn)品整體質(zhì)量 Overall product quality
8. 現(xiàn)在考慮您對(duì)VAG的綜合滿(mǎn)意度和感受，您會(huì)對(duì)下列各項(xiàng)的表現(xiàn)作出怎么樣的評(píng)價(jià)?
Please rate the following aspects based on your overall satisfaction and impressions of VAG.
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升級(jí)相關(guān)產(chǎn)品、服務(wù)和業(yè)務(wù)變更 Upgrades of related products, services, and business changes
客服回應(yīng)及時(shí)性 Timeliness of customer service response
產(chǎn)品知識(shí)培訓(xùn)和技術(shù)支持 Product knowledge training and technical support
業(yè)務(wù)代表拜訪(fǎng)質(zhì)量 Quality of sales representative visits
業(yè)務(wù)代表專(zhuān)業(yè)性 Professionalism of sales representatives
業(yè)務(wù)代表技術(shù)能力 Technical capabilities of sales representatives
外部銷(xiāo)售反應(yīng) External sales response
9. 總的來(lái)說(shuō)您對(duì)VAG的滿(mǎn)意度是怎樣的？
Overall, how satisfied are you with VAG?
10. 在過(guò)去12個(gè)月中，您從下列哪家公司購(gòu)買(mǎi)過(guò)產(chǎn)品？
In the past 12 months, from which of the following companies have you purchased products?
11. 請(qǐng)指出您對(duì)下列公司的綜合滿(mǎn)意度
Please indicate your overall satisfaction with the following companies.
  • 未曾合作 No Business
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大禹 Dayu Valve
AVK
冠龍 Karon Valve
Erhard
博納斯威 BNSV
株洲南方 Zhuzhou Southern Valve
12. 選擇供應(yīng)商時(shí)，下列屬性有多重要？
How important are the following attributes when choosing a supplier?
13. 選擇供應(yīng)商時(shí)，下列屬性有多重要？
When selecting a supplier, how important are the following attributes?
14. 您覺(jué)得VAG最需要改進(jìn)的一個(gè)方面是什么？請(qǐng)盡可能的提供詳情。
What do you think is the most important aspect for VAG to improve? Please provide as much detail as possible.
15. 您覺(jué)得VAG做得最好的一個(gè)方面是什么？也請(qǐng)盡可能提供詳情。
What do you think is the best aspect of VAG? Please provide as much detail as possible.
16. 請(qǐng)選擇您所屬的公司。
Please select the company you belong to.
請(qǐng)選擇
17. 請(qǐng)?zhí)顚?xiě)您的姓名。
Please enter your name.
18. 關(guān)于您本次調(diào)查的回答，VAG可以聯(lián)系您嘛？
May VAG contact you regarding your responses to this survey?
19. 如果VAG想要聯(lián)系您，我們可以怎樣聯(lián)系您？
How may we contact you?
電話(huà) Phone number
郵箱 E-mail address
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